You can use the 4 simple P’s below to establish a holistic approach to online community governance.

For Community ManagersVenessa PaechSeptember 7, 2020

The importance of transition

Creating transitional moments and experiences in video gatherings or other virtualised events can help close the gap between the physical and the digital, and repair contextual integrity.

For Community ManagersVenessa PaechJune 27, 2020

Community choices for diversity and inclusion

Community management is making choices with social intelligence. These tips will help improve diversity and inclusion in your online communities.

For Leaders & Strategists, For Community ManagersVenessa PaechJune 4, 2020

Don’t let the language of your community get stale

Language is a cultural artefact for communities. But take care a linguistic habit doesn’t become stale, or you may risk driving people away.

For Community ManagersVenessa PaechDecember 6, 2019

Questions to ask if engagement is down

Engagement suffering? These questions will help you determine what’s going awry and how to steer it back on track.

For Community ManagersVenessa PaechSeptember 18, 2019