AI has useful applications for online communities and online community managers - providing we deploy it contextually and mindfully.

Community management is making choices with social intelligence. These tips will help improve diversity and inclusion in your online communities.

How community can drive innovation

Your community may be your innovation partner-in-waiting. Here’s why you shouldn’t overlook the community pillar of your innovation agenda.

Communities are the future of business

The key to success in the machine age is getter better at the human. Are you ready to leverage communities and networks?

Is your business building social capital?

To leverage the power of networked relationships, your organisation needs to understand and cultivate internal social capital.