Services


Health checks

If you’re unhappy with the way your existing online community is performing, or unsure what to do next, you need a health check. A check is an audit of your community status and a prescription of actionable recommendations to address issues and concerns in line with your goals.

Speaking engagements

High value, high impact presentations for your event, whether it’s an intimate gathering or a conference of thousands. Content is crafted to your needs and objectives. Popular topics include: online community strategy, state of community management, community management leadership methodology, and how communities can be leveraged to assist your cause.

Advisory

Venessa provides consultation, advice and strategic insights around the state of online communities in Australia, professional community management and online moderation for numerous organisations and entities. Short and longer term engagements (such as committee work) are possible pending availability.

Training

Bespoke masterclasses, workshops or immersions around community and community management for you or your team. Popular topics include: launch preparation for Enterprise Social Networks (ESN), strategy building, measuring community success, digital engagement techniques, online community governance, and content for communities.